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Privacy Policy

Last updated: January 2025

At Scrubies, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We collect information you provide directly to us, including:

  • Personal Information: Name, email address, shipping address, phone number, and payment information when you make a purchase.
  • Account Information: Email and password when you create an account.
  • Communication Data: Information you provide when contacting us or subscribing to our newsletter.

We also automatically collect certain information, including:

  • Device information (browser type, operating system)
  • IP address and general location
  • Pages visited and time spent on our site
  • Referring website or source

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates via SMS/WhatsApp
  • Respond to your questions and provide customer support
  • Send promotional messages (with your consent)
  • Improve our website and product offerings
  • Prevent fraud and maintain security

Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties that help us operate our business (payment processors, courier services, SMS/WhatsApp services).
  • Delivery Partners: Courier companies to fulfill and deliver your orders within Pakistan.
  • Legal Requirements: When required by law or to protect our rights.

Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.

Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Withdraw consent where applicable

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us: